Privacy Policy

Last Update: 06/26/2026

1. Introduction

DBA ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including through SMS text messaging, email, phone, and our client support channels.

By using our website or opting into our communications, you agree to the practices described in this Privacy Policy.


2. Information We Collect

We may collect the following types of information:

Contact Information

When you contact us, request information, become a client, or submit a form, we may collect your:

-Name

-Company name

-Email address

-Phone number

-Mailing address (if applicable)

Communications Information

If you communicate with us by SMS, email, or phone, we maintain records of:

-Your communication preferences

-Message history

-Consent to receive SMS communications

-Opt-in and opt-out records

Website Usage Information

We may automatically collect certain information through cookies, analytics tools, and similar technologies, including:

-IP address

-Browser type

-Device information

-Pages visited

-Website interactions


3. How We Use Your Information

We use your information to:

-Respond to inquiries

-Provide marketing and consulting services

-Manage client accounts

-Send customer support communications

-Send project updates and service-related notifications

-Respond to support requests

-Communicate scheduling changes or meeting reminders

-Send SMS messages that you have expressly consented to receive

-Improve our website and services

-Maintain records of SMS consent and opt-out requests

-Protect against fraud and unauthorized activity


4. SMS Communications

If you provide your mobile phone number and opt in to receive SMS messages from us, you may receive messages related to:

-Customer support

-Project updates

-Meeting reminders

-Account notifications

-Scheduling changes

-Service-related communications


Message frequency varies depending on your interactions with us. Message and data rates may apply. You can opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us at [email protected].


5. Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors and service providers solely to support business operations, such as SMS delivery platforms, customer support software, CRM systems, or technical service providers. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.


6. Cookies and Analytics

We use cookies and analytics technologies to better understand how visitors use our website and to improve the user experience.

You may disable cookies through your browser settings; however, some website functionality may be limited.


7. How We Share Information

We do not sell your personal information. We may share information only under the following circumstances:

-Service Providers: We work with trusted vendors who assist us with CRM platforms, SMS delivery, Email delivery, Website hosting, Analytics

Customer support, etc.). These providers may access information only as necessary to perform services on our behalf.

-Legal Requirements: We may disclose information when required by law or when necessary to protect our legal rights, clients, or users.

Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.


8. Your Choices

SMS

You may opt out of SMS communications at any time by replying STOP.

Email

You may unsubscribe from marketing emails using the unsubscribe link contained in the email.

Access to Information

You may request access to, correction of, or deletion of your personal information by contacting us.


9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information.

While we strive to protect your information, no transmission over the Internet or electronic storage method is completely secure.


10. Children's Privacy

Our services are intended for businesses and individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 13.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date.


12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

DBA

Address: 5 Oberon Street

Phone:

Email: [email protected]

© Copyright 2022 Patient Pilot Inc. All rights reserved.