Terms of Service
Effective Date: June 26, 2026
Welcome to Patient Pilot Inc. DBA Patient Pilot ("Company," "we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website or services.
Patient Pilot Inc. DBA Patient Pilot sends non-marketing and marketing SMS messages to customers who have requested a meeting via the website and have explicitly opted in. Non-marketing messages include meeting confirmations, meeting reminders, and service updates. Marketing messages include promotions, special offers, and new services from Patient Pilot Inc. DBA Patient Pilot.
You can cancel the SMS service at any time. Just text "STOP" to (813) 550-0245. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance. Carriers are not liable for delayed or undelivered messages
As always, message and data rates may apply for any messages sent to you from us and to us from you. Messaging frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy: Privacy Policy.
These Terms and Conditions govern your use of Patient Pilot Inc. DBA Patient Pilot services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Service Description
Patient Pilot Inc. DBA Patient Pilot provides digital marketing and related business services, which may include but are not limited to:
-Digital advertising
-Marketing strategy and consulting
-Lead generation
-Website and landing page development
-Marketing automation
-CRM implementation and support
-Client account management
-Analytics and reporting
-Other marketing-related services as agreed upon
The specific scope of services will be outlined in separate agreements, proposals, or statements of work where applicable.
2. Consent to Receive Messages
By providing your phone number and opting in, you authorize Patient Pilot Inc. DBA Patient Pilot to send text messages to your mobile number. Consent is not a condition of purchase.
3. Opt Out
You can cancel the SMS service at any time. Just text "STOP" (813) 550-0245. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
4. Opt In Again
If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.
5. Use of Our Website
You agree to use our website only for lawful purposes.
You agree not to:
-Violate any applicable laws or regulations
-Attempt unauthorized access to our systems
-Interfere with the operation or security of our website
-Submit false or misleading information
6. Intellectual Property
All website content, including text, graphics, logos, branding, images, designs, and other materials, is the property of Patient Pilot unless otherwise noted.
No content may be copied, reproduced, or distributed without our prior written permission.
7. SMS Communications
If you choose to receive SMS messages from us, you agree to receive text messages related to your relationship with Patient Pilot, including:
-Customer support
-Account notifications
-Project updates
-Scheduling confirmations and reminders
-Service-related communications
8. Message Frequency and Rates
Message frequency varies based on your interactions with us. Message and data rates may apply. You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us directly.
9. Privacy
Your use of our website and services is also governed by our Privacy Policy. We do not sell your personal information. o mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes. If you have any questions regarding privacy, please read our privacy policy: Privacy Policy.
10. Third-Party Services
Our services may utilize third-party platforms and software providers to deliver services, including communication tools, CRM systems, analytics platforms, payment processors, and hosting providers.
We are not responsible for the policies or practices of third-party providers.
11. Disclaimer
We strive to provide high-quality marketing services but do not guarantee specific business outcomes, advertising performance, revenue increases, or lead generation results. Marketing performance depends on numerous factors beyond our control.
12. Limitation of Liability
To the fullest extent permitted by law, Patient Pilot shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.
13. Changes to These Terms
We may update these Terms from time to time. Changes become effective immediately upon posting. The Effective Date above will be updated to reflect the latest revision.
14. Age Restriction
You must be 18 years or older to participate in our SMS program.
15. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
16. Contact Information
If you have questions regarding these Terms, please contact us:
Patient Pilot Inc. DBA Patient Pilot
Address: 5 Oberon Street
Phone: (813) 550-0245
Email: [email protected]
